Craft Republic is committed to customer service and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website http://www.craftrepublic.com.au and from third parties.
We collect your Personal Information for the primary purpose of providing our services to you, securely processing your order and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such third party.
However, we do not sell, trade or hire your personal information to any third parties.
SECURITY OF PERSONAL INFORMATION
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
ACCESS TO YOUR PERSONAL INFORMATION
Craft Republic provides you with the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please visit the MY ACCOUNT section of our website and provide your username and password. Otherwise you can let us know by sending us an email to email@example.com
In order to protect your Personal Information we may require identification from you before releasing such information.
1/50 Cobham St. Kings Park
Sydney NSW, Australia 2000